Directly reports to the Senior Process and Standard Manager.
Developing and implementing IT system for business as usual projects, new requirements and process which needs improvements.
Conducts compliance audit of processes, workflow, documentation and data.
Serve as a quality control for IT process for the entire IT department and its partners, which includes IT vendor management, technology procurement in the field of Information Technology.
Managing, mentoring and training employees in new technology being implemented by IT which includes new process, new standards, Information security, quality system procedures, process workflow and regulatory compliance requirements in coordination with the service owner of the process/services.
Reviewing quality outputs for compliance to internal and external requirements for technology related processes.
Reviewing and assessing appropriateness of document changes, document history and document control in accordance with internal procedures.